DAVID IHUOMA PRECIOUS
Sales Representative | Customer Service | Administrative Support
Enugu, NG.About
Highly dedicated and results-driven professional with a robust background spanning sales, customer service, healthcare support, and business operations. Adept at leveraging strong communication, client relationship management, and organizational skills to excel in fast-paced environments, consistently delivering exceptional customer experiences and supporting strategic team goals. Proven ability to multitask effectively and drive operational efficiencies across diverse professional settings.
Work
Romalex Hospital
|Nurse Assistant
Enugu, Enugu State, Nigeria
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Summary
Provided critical support to medical staff, ensuring efficient patient care, accurate record management, and streamlined clinic operations.
Highlights
Provided critical support to medical staff during patient care and surgical procedures, ensuring sterile environments and efficient patient flow.
Accurately managed and updated confidential patient records for over 50+ patients daily, enhancing data integrity and streamlining antenatal clinic operations.
Administered medications to patients under direct supervision, strictly adhering to dosage protocols and contributing to a 99% accuracy rate in medication delivery.
Collaborated effectively with multidisciplinary healthcare teams to deliver high-quality patient care, contributing to improved patient satisfaction scores.
SBU Elbe Pharmacy
|Business Support Staff
Enugu, Enugu State, Nigeria
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Summary
Optimized sales operations and customer service processes, enhancing client engagement, resolving complaints, and streamlining inventory management.
Highlights
Streamlined sales operations and enhanced customer service activities, contributing to a 15% increase in customer engagement and retention.
Resolved an average of 20+ customer complaints daily with a 95% satisfaction rate, significantly improving customer loyalty and brand reputation.
Managed inventory and administrative duties, leading to a 10% reduction in stock discrepancies and optimizing daily operational efficiency.
Implemented process improvements that enhanced overall customer satisfaction and streamlined daily business operations, boosting team productivity by 12%.
Education
University of Calabar
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Bachelor's Degree
Public Health
Languages
English
Skills
Customer Service & Relationship Management
Customer Service, Client Relationship Management, Customer Satisfaction, Complaint Resolution, Client Engagement.
Sales & Business Support
Sales Operations, Business Operations, Administrative Support, Inventory Management, Operational Efficiency.
Communication & Interpersonal Skills
Communication, Interpersonal Skills, Teamwork, Collaboration, Stakeholder Management.
Organizational & Administrative Skills
Time Management, Organization, Administrative Support, Record Keeping, Attention to Detail, Multitasking.
Problem Solving
Problem Solving, Process Improvement, Strategic Thinking.
Technical Skills
Microsoft Office, Excel.